Understanding WHOIS

WHOIS contains information about the owner, administrator and billing responsible for any given domain. All domain authorities have their own WHOIS database and they might differ slightly.


The owner is often called the 'registrant' and it is the person who owns the domain and should decide, what it is used for.

Administrative contact

The administrative contact is the person or company that manages the domain for the domain registrant. The administrative contact is often a webmaster, who manages the owner's homepage and hosting.

Technical contact

The technical contact is responsible for the domain's DNS servers.

Billing contact

The billing contact is the person or organization who receives invoices for the renewal of the domain name. When the domain is registered through us, this would be Surftown.


In the DNS section of the WHOIS information you can see which DNS servers the domain points towards. The DNS servers define, where the homepage and mail service is located.

If you would like Surftown to perform this task for you, or if you are in need of any other assistance, please have a look at the paid services we can offer through our Service Desk Services:

Should you not find what you are looking for then feel free to ask our support

Create A Ticket
Service Desk
Are you facing bigger challenges which requires a bit more know-how and time than you have?

Surftown Service Desk is services where we do the work to you. Our Service desk will get the job done.

Do it for me