Knowledgebase

Mail settings overview

All email accounts hosted by Surftown is accessible by IMAP and POP3. We recommend you use IMAP, if possible, unless you have a specific reason for using POP3.

Please note, that this guide lists the email settings with encryption disabled. In most cases, it is preferable to use encryption. Please see this guide for settings to use with encrypted connections.

If you are setting up one of the more common email clients then we recommend you have a look at the more specific guides below:

Username and password

You need to use your email address as a username for both incoming and outgoing emails. If you have forgotten your email account's password then we have a guide for resetting the password

IMAP settings

Use the following settings when setting up your email client. Certain settings may be lacking in your email client, or some settings may be named in a different way. Please consult the documentation for your email client for more information.

IMAP server: mail.surftown.com
Port: 143
SSL or encryption: Disabled
SPA: Disabled

POP3 settings

As mentioned above, we recommend you use IMAP unless you have a specific reason for using POP3, like if you are using an old email client without support for IMAP. Certain settings may be lacking in your email client, or some settings may be named in a different way. Please consult the documentation for your email client for more information.

POP3 server: mail.surftown.com
Port: 110
SSL or encryption: Disabled
SPA: Disabled

SMTP settings (outgoing emails)

Use the following settings to send emails through Surftown's servers. Certain settings may be lacking in your email client, or some settings may be named in a different way. Please consult the documentation for your email client for more information.

SMTP server: mail.surftown.com
Port: 587
Authentication: Password
SSL or encryption: Disabled
SPA: Disabled

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