Knowledgebase

Is it possible to reverse a domain name registration?

Unfortunately, it's not possible to reverse a domain name registration, after the domain name has been registered.

We do not start the registration process until we have received the funds for the domain registration, so in case you haven't paid your order yet, it might actually be possible to cancel the order. 

As soon as we have received the money, we contact our domain partner and register the domain. The registration has to be paid up front by us as well, which is why we cannot issue a refund in this particular case.


If you would like Surftown to perform this task for you, or if you are in need of any other assistance, please have a look at the paid services we can offer through our Service Desk Services: https://www.surftown.com/da/service-desk/

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