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Konfigurer Outlook 2013

To configure Outlook 2013 to connect to your Surftown e-mail account, please follow the instructions below.

Throughout this guide we will use 'yourdomain.tld' as a replacement for your actual domain. 'youremail@yourdomain.tld' is used as a replacement for your actual e-mail address.


1. Open up Outlook 2013 and press the FILE button

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2. Click on the Add Account button

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3. A dialog should popup and give you some options

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  1. Choose Manual setup or additional server types
  2. Click on the Next button

4. Do as follows

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  1. Choose POP or IMAP
  2. Click on the Next button

5. Now you should be asked to enter your information

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  1. Change account type to IMAP
  2. Fill out the rest of the form as follows:
    • Your Name: This is the name used as the sender by Outlook, and could contain anything you like
    • Email Address: Enter youremail@yourdomain.tld
    • Incoming mail server: Enter mail.surftown.com
    • Outgoing mail server (SMTP): Enter mail.surftown.com
    • User Name: Enter youremail@yourdomain.tld
    • Password: The password to your e-mail account
    • Remember password: Unless this is checked, Outlook will continue to ask for the password
  3. Click on the More Settings button

6. Go to the Outgoing Server tab and do the following

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  1. Check My outgoing server (SMTP) requires authentication
  2. Choose Use same settings as my incoming mail server

7. Go to the Advanced tab and do the following

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  1. Change the port for outgoing server to 587
  2. Select TLS from the drop-down lists 'Use the following type of encrypted connection'
  3. Enter INBOX into the root folder path field
  4. Click on the OK button

8. Now you're back at the same dialog as before, so just click on the Next button

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9. Outlook will now try to connect to your e-mail account. If you've followed the instructions correctly, there should be no problems. When it's done, just click on the Close button

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10. You've now successfully configured Outlook 2013 to connect to your mail account. Click on the Finish button

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If you would like Surftown to preform this task for you, or if you are in need of any other assistance, please have a look at the paid services we kan offer through our Service Desk Services: https://www.surftown.com/da/service-desk/
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