Knowledgebase

Configuring Outlook 2007

To configure Outlook 2007 to connect to your Surftown e-mail account, please follow the instructions below.

Throughout this guide we will use 'surftownrocks.com' as a replacement for your actual domain. mail@surftownrocks.com' is used as a replacement for your actual e-mail address.


1. Open up Outlook 2007 and click on Tools and then Account Settings...

Tools


2. Make sure that the tab E-mail is selected and then click on New...

New...


3. A dialog should pop up and give you some options

Configure

  • Choose Manually configure server settings or additional server types
  • Click on the Next button

4. Select Internet E-mail and click on Next

Internet E-mail


5.Now you should be asked to enter your information

Settings

  • Change account type to IMAP
  • Fill out the rest of the form as follows:
    • Your Name: This is the name used as the sender by Outlook, and could contain anything you like
    • Email Address: Enter youremail@yourdomain.tld
    • Incoming mail server: Enter mail.surftown.com
    • Outgoing mail server (SMTP): Enter mail.surftown.com
    • User Name: Enter youremail@yourdomain.tld
    • Password: The password to your e-mail account
    • Remember password: Unless this is checked, Outlook will continue to ask for the password
  • Click on the More Settings button

6. Go to the Outgoing Server tab and do the following

Outgoing Server

  • Check My outgoing server (SMTP) requires authentication
  • Choose Use same settings as my incoming mail server

7. Go to the Advanced tab and do the following

Advanced

  • Change the port for outgoing server to 587
  • Select TLS from the drop-down lists 'Use the following type of encrypted connection'
  • Enter INBOX into the root folder path field
  • Click on the OK button

8. Now you're back at the same dialog as before, so just click on the Next button

Settings


Outlook will now try to connect to your e-mail account. If you've followed the instructions correctly, there should be no problems. When it's done, just click on the Close button

Test Account Settings


If you would like Surftown to perform this task for you, or if you are in need of any other assistance, please have a look at the paid services we can offer through our Service Desk Services: https://www.surftown.com/da/service-desk/

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