Knowledgebase

Configuring iPhone/iPad/iPod touch

What follows is a guide for how to set up an e-mail account in an iPhone, iPad or iPod touch device.

Please be aware that the guide will use surftown.email to represent your domain and mail@surftown.email to represent your e-mail address. When you add your e-mail account you must use your real domain and e-mail address.

1. Go to Settings on your iOS-device.


2. Select Mail, Contacts, Calendars.

Mail, Contacts, Calendars


3. Select Add Account.

Add Account


4. Select Other.

Other


5. Select Add Mail Account.

Add Mail Account


6. Now you need to input the settings for your e-mail account. Input them as follows:

User Information

  • Name: Optional
  • Email: Your e-mail address
  • Password: Enter the password to your e-mail address
  • Description: Optional

Now click on Next.

New Account


7. Now you need to input the settings for your incoming- and outgoing mail server.

Incoming mail server

  • Host Name: mail.surftown.com
  • User Name: Your e-mail address
  • Password: Enter the password to your e-mail address

Outgoing mail server

  • Host Name: mail.surftown.com
  • User Name: Your e-mail address
  • Password: Enter the password to your e-mail address

Then click on Next.

New Account


8. Now your device will verify the account settings.

Verifying

If all the settings are correct, the screen will update as follows.

Verifying


9. Make sure that "Mail" is activated and then click on "Save".

IMAP


10. Your settings are all configured and you should now be able to send and receive e-mail.


If you would like Surftown to perform this task for you, or if you are in need of any other assistance, please have a look at the paid services we can offer through our Service Desk Services: https://www.surftown.com/da/service-desk/

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