Knowledgebase

Configure Windows 10 Mail app

Currently, the inbuilt mail app in Windows 10 does not support setting up Surftown accounts automatically. If you want to set up a mail account on a Surftown webhotel to work with Windows 10 Mail, you can follow this guide.

1.Open the Mail app and click the gear icon in the lower left corner.

The mail icon can be found in the lower left corner of the app.


2.Click Account.

The menu is opened in the upper right side of the app.

Account is a button in the upper right corner of the app.


3.Click Add Account.

Press Add Accounts below the currently set up mail accounts, if any.


4.Click Advanced Setup.

Click Advanced setup.


5.Click Internet email.

Click Internet email.


6.Insert your mail information.

The account name and incoming mailserver should be changed to fit with your email and domain. We recommend using the account type IMAP, and not POP3, since IMAP allows you to download mail from several devices, where POP3 does not. The mail server should be mail.surftown.com.

Enter the information for the mail account, in the corresponding fields.


7.Enter user name and password.

The user name must always be the email address. This is what your mailprogram will use to log into the mailserver. The password is the one you chose for the mail account when it was created in the Surftown.com controlpanel.

Enter the information for the mail account in the corresponding fields.


8.Enter outgoing mail server information.

Check the Outgoing Server requires authentication, and Use the same user name and password for sending email boxes. Check the Require SSL boxes as well. Finally click Sign-in.

Enter the last information and sign in.


9.Click Done after the account has been successfully signed into.

The mail account will now appear in Windows 10 Mail, working as any other mail account.

That's it. Click Done to finish the setup.

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