Knowledgebase

I can't find my domain on my web hotel

1. On the All domains list at the bottom of the Dashboard front page, you can see an overview of all domains connected to your login.

All domains

In the column Web account you can see if the domain is connected to a webservice. If this field is blank, you will not be able to manage the domain. Please contact Surftown support if you want to have the domain connected to a webservice again.


2. Scroll to the top of the page and press the title bar of your web hotel. This will collapse the view of the currently active webhotel. When you want to expand the view again, just click the title bar once more.

Title bar


3. You can now press the button with the information icon on the right side of each web hotel. This will open a pop up dialog where you can see a list of domains connected to the web hotel.

Information button

Domains list

 


If you would like Surftown to perform this task for you, or if you are in need of any other assistance, please have a look at the paid services we kan offer through our Service Desk Services: https://www.surftown.com/da/service-desk/

Contact
Should you not find what you are looking for then feel free to ask our support

Create A Ticket
Service Desk
Are you facing bigger challenges which requires a bit more know-how and time than you have?

Surftown Service Desk is services where we do the work to you. Our Service desk will get the job done.

Do it for me