Knowledgebase

Getting started with Sitebuilder Shop

Sitebuilder Shop

The first time you open the store module inside the Sitebuilder Editor, you will be presented with the Store Setup dialog, which will allow you to configure the store to your liking, as well as add the needed contact information.

Store Setup


Basic information

Click Add basic information, this will take you to a page where you can add essential information about your store, you will need to make sure this is complete as possible. We suggest you leave the Store visibility at Offline at this point of the setup. Once you have filled in the relevant fields click the save button to return to the setup process

Store Setup


Add a payment method

In order to accept payments from your customers you will need a payment method setup, there are a number you can choose from

Click Add a payment method, on this page you will notice a list of third-party payment gateways that you can use. Pick a method that is appropriate for your business and follow the instructions provided, after you have successfully configured the payment gateway you will be redirected to the setup process

Store Setup


Add a shipping option

Before you can send products to customers you will need to specify one or more shipping options

On the store page, click the Shipping rate tab and then click the Add a shipping rate button

Add Shipping Rate

Shipping options explained
Shipping rate name - The name you provide here will be seen by customers using your website during the checkout process
Destination country - The country which this shipping method applies to
Courier - The name of the courier you will be using to send goods
Estimated delivery time - The amount of time it will take for the goods to reach the customer
Shipping cost - The amount to charge the customer for using this shipping method, set to 0 if this shipping method is free
Apply rate based on weight - Enabling this option will allow you to charge shipping for an item that is within a specified weight range


Add your first product

The final thing to do before you can take your store online is to add one or more products, to do this click the Add products option from the store setup checklist. More information about adding products can be found in the How do I add or remove products from my store? guide. Once you have added your product click the 'Save' button and return to the 'Store setup' option from the left-hand menu.

Add your first product


Publishing your store

Now that you have applied settings to your store and added products you can take it online. By default your store will be in offline mode until you choose to publish it, to do this click the 'Publish store' button from the store setup checklist. Once completed, your store will be online and visitors will be able to order products.

Publishing your store

Changing store status!
If you want to take your store offline again, use the Settings > Basic settings page. All of your content and settings will be retained but your store will no longer be visible on your website.

Contact
Should you not find what you are looking for then feel free to ask our support

Create A Ticket
Service Desk
Are you facing bigger challenges which requires a bit more know-how and time than you have?

Surftown Service Desk is services where we do the work to you. Our Service desk will get the job done.

Do it for me