Kunnskapsbase

Whitelisting an email address

In some cases, it may be required to whitelist an email address in the spam filter. In order to do this, you can use the Whitelist in the anti-spam settings in the Dashboard.

Please keep in mind, that the whitelist applies to all email addresses on a domain. Furthermore, please note that the whitelisting does not apply in cases where the entire sender server has been blacklisted for spamming.

1. Go to the Anti-spam settings in the Dashboard.


2. Select the domain or sub-domain in the list(1).


3. Enter the email address you want to block in the White list (2). You can add multiple addresses, separated by line breaks. You can also use * as a wildcard in order to block all email addresses on a single domain (i.e. *@domain.email).


4. Press Update to save the changes (3).


Kontakt
Should you not find what you are looking for then feel free to ask our support

Create A Ticket
Service Desk
Står du med en større udfordring, som kræver lidt mere ekspertise og tid end du har til rådighed?

Surftown Service Desk, er en service hvor vi foretager arbejdet for dig. Vores Service desk klarer opgaven for dig.

Gør det for mig