When do you charge my card when using automatic renewal?
When automatic renewal is enabled, your saved credit card is automatically charged on the payment date of all recurring invoices.
If you don’t have a saved credit card, the first time you pay an invoice using a credit card, this card will be saved and used for any future recurring payments.
The payment date is listed on all invoices, so if you are in doubt, we recommend that you check there.
All recurring invoices are generated 90 days before the due date and sent to the contact email address saved in your contact information.
It will be listed on the invoice whether it will be paid automatically, and on what date.
If you order a new service or domain, the first payment for this will not be captured automatically, even if you have previously saved a credit card for automatic renewal. Only recurring invoices will be charged automatically.
- How to activate automatic renewal on my domains/account
- Editing your contact details
- How do I login if I have forgot my password?
If you are in need of any other assistance, please have a look at the paid services we can offer through our Service Desk Services: https://www.surftown.com/da/service-desk/