Knowledgebase

How do I remove an email account?

Attention! When you delete an e-mail address, all e-mails are removed from the server. Ensure that you have made a copy of any important emails on another address before you remove an e-mail address.

1. Begin by logging in Here


2. If you have multiple webservices, find the one which has the domain your e-mail address exists on. If you have many and are in doubt which webservice you need, you can click here.


3. Click Mail Overview in the Email category

Click Mail Overview


4. A popup will open, from which you can choose between any domain on your account. If the mail account you want to delete is called mail@test-domain.dk, you should choose the domain test-domain.dk on the list, by pressing the button with the arrow directly to the right of each domain.

Choose your domain


5. Press the red cross next to the e-mail account you want to delete

Mail overview


6. A pop-up window will open and ask you to confirm the deletion, since this will irreversibly delete all emails contained on the e-mail account. Once you confirm, the e-mail account will be deleted from your webhotel.

Confirm

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